San Sebastián, Age Friendly City

San Sebastián - Age Friendly City is a cross-cutting project led by the Office of Strategy and the Wellbeing and Participation departments at Donostia/San Sebastián City Council. The goal of this initiative is to recognise and put the spotlight on elderly people and to promote active and healthy ageing in the city.

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The project was launched in 2008, which was when Donostia/San Sebastián started working to become a part of the World Health Organisation´s Global Network of Age-Friendly Cities". The Network was set up in response to two trends which are characteristic of today´s worldwide population: the ageing population and urbanisation.

When the city became part of the Network in 2010, this called for an action plan which was designed to offer improvements in various areas (open spaces, transport and mobility, housing, communication and information, networks and social support, respect and social inclusion, social services, etc.). The plan was developed with and for elderly people so that their opinions and contributions were at the heart of the process.

The process began with the city becoming part of the Age Friendly City network and continued with the creation of a city plan - Donostia Lagunkoia-Friendly San Sebastián. The plan sets out 134 measures for improving the friendliness of the city and is the result of around eighteen months of work and the participation of over 100 people (including elderly people acting on their own behalf, representatives from residents associations, cultural and social groups, municipal technicians and representatives from the private sector, particularly from the fields of social health, mobility and culture, etc.).

Elderly people (aged 65 and above) account for 22% of San Sebastián´s population (EUSTAT, 2010) and this figure is expected to double over the coming decades. This group is highly eclectic and includes people with very different backgrounds, interests, expectations and paths in life and who are an important asset in building a better city.

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In accordance with current legislation on data protection, the personal data collected will be processed by the CITY COUNCIL OF SAN SEBASTIÁN, acting as controller, FOMENTO DE SAN SEBASTIÁN acting as processor with the purpose of sending you newsletters and/or promotional brochures.

The lawful basis for processing your personal data is Article 6.1. a) of the General Data Protection Regulation, consent of the data subject.

There are no planned communications of your personal data nor international transfers to third countries or international organisations, unless under legal obligation.

The personal data pursuant to this processing will be kept for the necessary period of time in order to fulfil the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data. The filing and documentation regulation will apply.

You may exercise your rights of access, rectification, erasure, as well as others referred to in the current legislation on data protection, where applicable, by writing to the Udalinfo Service of the City Council of San Sebastián on C/ Ijentea 1, 20003 Donostia / San Sebastián indicating in the subject Ref. Data Protection or through its Electronic Office..

If when exercising your rights, you have not been properly attended, you may lodge a complaint with the Basque Data Protection Agency. Address: C/ Beato Tomás de Zumárraga, 71 – 3rd floor - 01008 Victoria-Gasteiz. Nevertheless, prior to and potestatively, you may write to the Data Protection Officer, by contacting via email:

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